Privacy Policy

This Privacy Policy explains how CMR Robotics Limited collects, uses, stores, and discloses personal information. We comply with the Privacy Act 2020 (New Zealand).

1. What information we collect

We may collect personal information including:

• Name and contact details (email address, phone number if provided)
• Enrolment and programme information
• Emergency contact details (where relevant for participant safety)
• Communications with us (emails, messages, enquiries)
• Billing and invoicing information (such as invoices issued and payment status)

2. How we collect information

We collect information when you contact us, register for services, provide details for programme participation, or interact with our website. We may also collect limited information through website analytics.

3. Why we collect and use information

We collect and use personal information for purposes including:

• Responding to enquiries and providing quotes
• Delivering services and managing schedules
• Participant safety and supervision requirements
• Billing, invoicing, and payment reconciliation
• Programme communications and important updates
• Improving our services and website content

4. Payments and card information

If card payments are available, payments are processed securely by third-party payment providers that comply with PCI DSS requirements. CMR Robotics Limited does not store full card details.

5. Sharing and disclosure

We do not sell personal information. We may disclose personal information to:

• Service providers who assist us with invoicing, payments, or business administration
• Technology providers used for communications or programme delivery
• Authorities where required by law

Where we use third-party providers, we aim to use reputable services and limit access to what is reasonably required.

6. Storage and security

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, or disclosure. Information may be stored electronically and access is restricted to those who need it for service delivery and administration.

7. Retention

We retain personal information only for as long as necessary to provide services, meet legal requirements, and manage business records.

8. Access and correction

You may request access to, or correction of, your personal information by contacting caspar@cmrrobotics.co.nz. We may need to verify your identity before responding.

9. Website analytics and cookies

Our website may use basic analytics to understand usage and improve content. Analytics may collect information such as pages visited, device type, and approximate location. You can control cookies and tracking settings through your browser.

10. Updates to this policy

We may update this Privacy Policy from time to time. The current version will be published on this website.

Privacy enquiries can be sent to caspar@cmrrobotics.co.nz.