Effective Date: 25/05/2025
CMR Robotics Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.
By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.
1. Who We Are
CMR Robotics Ltd is a New Zealand-based company that provides robotics education, coaching, and related services. Our website (https://cmrrobotics.nz) serves as a platform for sharing information, accepting inquiries, and managing participant communication.
2. What Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, register for a programme, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Student/participant name and age
- Emergency contact details
- Medical/disability/accessibility notes (if relevant)
- School affiliation (optional)
b. Automatically Collected Information
We may automatically collect information about your visit to our website, including:
- IP address
- Browser type
- Pages visited
- Referring URL
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries or service requests
- To manage participant registration and communication
- To issue invoices and process payments
- To deliver coaching, mentoring, or training services
- To maintain attendance and participation records
- To improve our website and services
- To ensure safety and wellbeing of participants
- To send newsletters or promotional emails (only with your consent)
4. Disclosure of Your Information
We do not sell your data. However, we may share your information with trusted third parties when necessary to provide our services or comply with legal obligations:
- Cloud-based service providers (e.g. email, invoicing, CRM tools)
- Payment processors (e.g. Stripe, MYOB)
- Emergency services or healthcare professionals (in the case of urgent needs)
- Regulatory bodies when legally required
All third-party services we use are selected for their commitment to privacy and security.
5. Data Security
We take appropriate technical and organisational measures to protect your information from loss, misuse, unauthorised access, alteration, or destruction.
These measures include:
- Secure HTTPS encryption on our website
- Strong access controls and authentication for data storage
- Regular updates to our systems and software
6. Data Retention
We retain personal data only for as long as necessary:
- For the purpose it was collected
- To comply with legal and tax obligations
- To resolve disputes or enforce our agreements
If you wish to have your data deleted, you may contact us at any time (see Section 9).
7. Your Rights
Under the Privacy Act 2020, you have the right to:
- Access personal information we hold about you
- Request correction of your personal information
- Withdraw consent (if applicable)
- Lodge a complaint with the Privacy Commissioner
To exercise any of these rights, please contact us at the address below.
8. Use of Cookies
Our website uses cookies to:
- Remember your preferences
- Monitor website performance
- Improve user experience
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
CMR Robotics Ltd
Email: info@cmrrobotics.nz
Address: Level 1, 17a Remuera Rd, Newmarket, Auckland 1050
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
11. International Visitors
While our services are targeted primarily to New Zealand residents, international users accessing our website are subject to this same policy. By using the site, you consent to your data being processed in New Zealand.